Contact information
GoodThreads – Contact Us
We're here to help. If you have any questions about your order, our products, or our policies, feel free to reach out — we'll get back to you as soon as we can.
Get in Touch
Customer Support
Email: hello@goodthreads.in
Phone: +91 9030503062
Business Hours
[Insert your support hours here — for example: "Monday to Saturday, 10:00 AM – 6:30 PM IST"]
Visit Our Store
GoodThreads
Hunter Road, Hanamkonda, Telangana – 506001
Follow Us
[Insert your social media links here, if applicable — Instagram, Facebook, etc.]
Before You Reach Out
To help us assist you faster, please have the following ready when you contact us:
- Your order number
- The email address or phone number used while placing the order
- A brief description of your query, along with photos or a video if it relates to a damaged or defective product
Common Questions
For quick answers, you may also find it helpful to check our:
- Return & Refund Policy — for damage reports and refund timelines
- Shipping Policy — for delivery timelines and tracking
- Terms & Conditions — for general terms of using our website
A couple of things to fill in before publishing:
- Business hours — I've left this as a placeholder since you haven't shared your support hours yet.
- Social media links — add these if you have active Instagram/Facebook accounts for GoodThreads; it's a small trust signal for new online customers, but skip it if you're not active there.